With warm weather and summer coming fast, youll likely be hitting the road more often, despite climbing gas prices – and more driving always means an increased risk for a claim.
A little time spent thinking about the filing process now may pay off later, should you need the information.
First off, dont be intimidated by the claims process. Maybe youve never taken this journey before, but when youre prepared youll be a bit more confident. And youll need to act boldly. According to the Consumer Federation of America, in recent years, some auto insurance companies have begun using practices that can make it tougher for you to get what you should for your claim.
I bought an annual travel policy with InsureandGo. During the year, I travelled to São Paulo, Brazil, where my possessions were taken from my hotel room. I claimed £2,800 and have fully co-operated with the insurer’s request for information. There were language issues in Brazil. The police wouldn’t help and I&G agreed to accept a report from the hotel instead. However, when I produced this they turned it down. Some 11 months on, I&G has now refused my claim completely.
Your experience highlights the difficulty of providing evidence of theft on holiday. The hotel staff’s English was insufficient to explain the situation to InsureandGo’s satisfaction. Y